GMT ProcessOps
GMT ProcessOps

GMT — Guidance Management & Technology

Managed Processes. Connected Digital Environment. Measurable Results.

Technology partner for business process systematization, systems integration, and AI automation

6
service directions
from strategy to AI automation
14
use case scenarios
for real business challenges
4
phases
from diagnostics to ongoing support

Typical Challenges

Processes exist. Manageability does not.

Data duplication and loss

CRM, ERP, Excel are not synced. No single source of truth.

Approvals slow down deals

No routing, SLA, or control. Documents get lost.

AI as experiment, not a tool

Pilots exist. Not embedded in processes. ROI unmeasured.

Manual work everywhere

Operations run on people, not on rules.

No unified picture

Management can't see the real state of the business.

Growth hits manageability ceiling

Scaling without a system is impossible.

Our Role

A systematic partner, not a one-time vendor

GMT works at the intersection of three disciplines — where most companies fall through the gap between business and IT

01

Business Logic

We model processes, identify losses, and design the target operating model with clear roles and SLAs.

02

IT Architecture

We integrate CRM, ERP, BI, and service systems into a single managed environment without duplication.

03

AI Automation

We embed AI not as a module, but as an architectural layer: agents, pipelines, documents, analytics.

We don't implement products. We build a managed digital environment tailored to your operational model — from diagnostics to ongoing support.

Approach

From diagnostics to a scalable digital environment

01

Diagnostics

We analyze processes, IT landscape, and loss points. We create an AS-IS map and identify priorities.

02

Target Model

We design TO-BE: optimal processes, system architecture, and transformation plan with expected outcomes.

03

Implementation

We implement changes iteratively: development, integrations, AI agents, testing, and launch.

04

Support

We maintain and evolve systems as a long-term partner — monitoring, SLA, iterations.

How We Work

Engagement formats for every need

Project

Fixed scope

Specific task, defined budget and timeline. Result: a ready solution with documentation.

  • Clear scope of work
  • Fixed cost
  • Knowledge transfer
Most Popular

Retainer

Ongoing partnership

We work as your external IT team: support, development, responding to tasks.

  • Predictable cost
  • Deep knowledge of your systems
  • SLA on incidents

Express Diagnostics

Quick start

45-minute session + brief report. We understand the situation, propose first steps.

  • Results in 45 minutes
  • Concrete conclusions
  • No obligations

First Step

Discuss your challenge

Tell us what's happening with your processes. We'll propose a concrete plan — no fluff, no obligations.